We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Would request you to please attach a picture if the product you received has some issues, so our team can review and assist you with the exchange/refund ASAP. To start a return, you can contact us at firstname.lastname@example.org
The refund / exchange has to be applied for within 7 days of receiving the product, we will not accept it if it’s been more than 7 days.
Please specify the order number and the number of products you'd like to change.
We will initiate the reverse pickup, which will be done in the next 3-5 business days, once this is done and we have received the package back in our warehouse, we will initiate the refund on the next business day.
Refunds take 5-7 business days to reflect in the original source of payment.
The total process is seamless and takes approximately 12-15 business days.